Welcome to the SCAN Health Plan Online Provider Tools.

The SCAN Provider Online Tool is intended for the use of downstream providers contracted with a SCAN affiliated provider group for eligibility verification.

SCAN will only grant claims access to SCAN contracted ancillary and hospital providers.

User ID

Existing Provider Tools Users

If you have forgotten your password, please click here. Note that after three invalid login attempts; you will be locked out of Provider Tools for 30 minutes. If you continue to experience difficulties logging in, contact SCAN at 1-888-450-7226.

New Provider Tools Users

To set up a new Provider Tools account, please complete the Provider Portal Account Request form and email to providerportal@scanhealthplan.com.

Non-Contracted Providers

If you are a non-contracted provider requiring eligibility and/or claims assistance, please access SCAN’s Voice Response System at 877-778-7226; press option 8 to speak with a live representative. For claims inquiries please call 800-307-8003. If you have any questions, please contact SCAN at 888-450-7226.